Rello is a secure, digital platform that streamlines the rental application process, making it faster and more efficient for renters to apply to listings, without the paperwork.

It typically takes 3-4 minutes to submit an application with Rello.

Applicants are required to pay a standard fee of $20 for the credit check, as permitted in NYC, per application.

Rello simplifies the rental application process by creating a renter profile produced from information and documents, such as photo ID, proof of income, employment history, credit information and more, in one place. Once a renter sets up their profile, they can apply to multiple units without the need to repeatedly submit the same information to different units across different properties.

Yes, renters can upload any type of document they think serves their objective of presenting themselves and their financial situation. Rello classifies documents as proof of income, financial statements, etc.

All information that is passed to Rello is kept encrypted and access-controlled. When you share data, you share it with Rello alone, and agents, brokerages or property managers only see the data you agree to share in an aggregated view. Rello's system is more secure than sharing documents and information via email because data is encrypted and applicants, guarantors, and roommates do not see each other's data.

Data is encrypted and secured: All data shared through the Rello platform is fully encrypted and securely stored to ensure that sensitive information is protected from unauthorized access. Links instead of documents and attachments: Rather than sending physical attachments, Rello uses secure links to share documents, reducing the risk of exposure and making it easier to control access to sensitive information. Roles in the platform define which agents/owners can see specific data: Access to applicant data is restricted based on user roles within the platform. Only designated agents or property owners can view specific pieces of information as determined by their assigned permissions. Alerts for all applicant interactions: The platform provides alerts for every interaction made with applicant data, ensuring full transparency and allowing agents and owners to track every action in real-time. No one sees each other's data: Applicants and other users are kept completely separate in the system, ensuring that no personal information is visible or shared between parties, such as between applicants and guarantors or between applicants and roommates.

No, Rello does not sell any data.